ITIL ITIL-4-Foundation考證，ITIL-4-Foundation題庫

有了目標就要勇敢的去實現。每一個選擇IT行業的人應該都不會只是安於現狀那樣簡單點的生活，現在各行各業的競爭壓力可想而知，IT行業也不例外，所以你們要是有了目標就要勇敢的去實現，其中通過 ITIL的ITIL-4-Foundation考試認證也是一次不小的競爭方式之一，通過了此考試，那麼你的IT生涯將會大展宏圖，會有一幅不一樣的藍圖等著你去勾勒，而我們KaoGuTi網站可以提供你真實準確的培訓資料，幫助你通過考試獲得認證，從而實現你的藍圖理想。

ITIL 4基金會認證考試涵蓋了與IT服務管理有關的廣泛主題，包括服務價值系統，服務管理實踐，關鍵概念和術語。這是一項多項選擇考試，由40個問題組成，候選人有60分鐘的時間完成。這項考試的通過分數為65％，結果在考試後立即獲得。

ITIL 4基礎認證考試是一項全球認可的認證，旨在驗證IT服務管理專業人員所需的知識和技能。該認證考試基於最新版本的ITIL框架（2019年發布），包括最新的最佳實踐、方法和工具，以有效地管理IT服務。ITIL 4基礎認證為專業人員提供全面的IT服務管理理解，包括關鍵原則、概念和術語。

>> ITIL ITIL-4-Foundation考證 <<

高通過率ITIL-4-Foundation考證和資格考試中的領先提供者和最新更新ITIL ITIL 4 Foundation Exam

KaoGuTi是一個優秀的IT認證考試資料網站，在KaoGuTi您可以找到關於ITIL ITIL-4-Foundation認證考試的考試心得和考試材料。您也可以在KaoGuTi免費下載部分關於ITIL ITIL-4-Foundation考試的考題和答案。KaoGuTi還將及時免費為您提供有關ITIL ITIL-4-Foundation考試材料的更新。並且我們的銷售的考試考古題資料都提供答案。我們的IT專家團隊將不斷的利用行業經驗來研究出準確詳細的考試練習題來協助您通過考試。總之，我們將為您提供你所需要的一切關於ITIL ITIL-4-Foundation認證考試的一切材料。

ITIL 4 Foundation考試旨在評估考生對ITIL 4的知識和理解。該考試包含40道多項選擇題，考生須至少取得65%的分數才能通過考試。考試時長為60分鐘，可以在線上或測試中心參加。通過此認證後，IT專業人員能展示他們對ITIL框架的理解以及如何利用其來提高IT服務交付。ITIL 4 Foundation認證是IT專業人員提升IT服務管理知識和技能的必備資格。

最新的 ITIL 4 ITIL-4-Foundation 免費考試真題 (Q161-Q166):

問題 #161
Identify the missing word(s) in the following sentence.
The purpose of the problem management practice is to reduce me likelihood and impact of incidents by identifying actual and potential causes of incidents and managing [p] and known errors.

A. configuration items
B. workarounds
C. changes
D. events

答案：B

解題說明：
The purpose of the problem management practice is to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors1. Workarounds are temporary solutions that reduce or eliminate the impact of an incident or problem for which a full resolution is not yet available2. Known errors are problems that have a documented root cause and a workaround3. References: ITIL Foundation - ITIL 4 Edition, page 15; ITIL4 - A Pocket Guide, page 35; ITIL4 Practice Guide: Problem Management, page 7.

問題 #162
What is the MOST important reason for prioritizing incidents?

A. To ensure that user expectations are realistic
B. To ensure that incidents with highest impact are resolved first
C. To help information-sharing are learning
D. To provide links to related changes and known errors

答案：B

問題 #163
Which is a purpose of the 'relationship management' practice?

A. To protect the information needed by the organization to conduct its business
B. To identify, analyze, monitor, and continually improve links with stakeholders
C. To systematically observe services and service components
D. To be the entry point and single point of contact for the service provider with all of its users

答案：B

問題 #164
Which practice would be MOST involved in assessing the risk to services when a supplier modifies the contract they offer to the organization?

A. Service level management
B. Change enablement
C. Incident management
D. Service request management

答案：A

解題說明：
https://www.bmc.com/blogs/itil-service-level-management/

問題 #165
What aspect of 'service level management' asks service consumers what their work involves and how technology helps them?

A. Business metrics
B. Customer engagement
C. Operational metrics
D. Customer feedback

答案：B

問題 #166
......

ITIL-4-Foundation題庫: https://www.kaoguti.com/ITIL-4-Foundation_exam-pdf.html

Ian Lewis Ian Lewis

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ITIL ITIL-4-Foundation考證，ITIL-4-Foundation題庫

高通過率ITIL-4-Foundation考證和資格考試中的領先提供者和最新更新ITIL ITIL 4 Foundation Exam

最新的 ITIL 4 ITIL-4-Foundation 免費考試真題 (Q161-Q166):

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